Thanks so much for your order, we sincerely appreciate your business.
We also understand that for whatever reason things happen, so we have outlined our policies regarding the sale of our products/services/events below:
We will gladly replace any defective product for up to 60 days after you receive it – please download and send back our replacement/refund request form HERE
We will consider your request for a refund or exchange (on unopened items only) for any other reason on an individual basis if you contact us. Call or Email us for special circumstances or more information at firstname.lastname@example.org
Replacement Policy and costs
All products are guaranteed against defects. We will gladly replace any products found defective for up to 60 days. Simply notify us in what way the product is defective and we will send you a new one. We cannot replace defective products with products of different titles. All sales are final for downloads.
Many of our products have a Customer Satisfaction Guarantee (as per sample below)
“I know how valuable this information will be to you and your business – in fact I’m so sure you will find the Communicating With Your Unborn Child CD MORE than worth the money, that I’m offering you a 100% customer satsifaction guarantee. That’s right – purchase your copy of the Communicating With Your Unborn Child CD, listen to the complete CD, and if you feel I don’t deliver the information I promised, then contact us for a full refund. I can offer this guarantee, because I am so confident that you will get more than promised”.
If so, a guarantee will be listed in detail on that particular products sales page. Please read each products guarantee (if offered) carefully. We don’t do exchange or refund simply because you changed your mind.
We know by listening, reading or attending and then APPLYING the knowledge that is shared within our products, programs, trainings and events that you have the power to live a life beyond anything you could previously imagine. However the responsibility is on YOU. You must do more than just learn, you must make the decision to apply all you learn. I look forward to hearing YOUR success story!